Terms and Conditions - Karotex Africa

COMPANY POLICY

Innovation, excellence in service, leadership in technology; investment in
knowledge and the constant pursuit of opportunities for expansion constitutes
the pillars of company’s quest to lead.
Karotex Africa Limited is committed to conducting its business with high
standards of corporate governance, high level of integrity and social
responsibility, in an environmentally sound and sustainable manner,
safeguarding quality, pollution prevention, providing excellent workspace
conditions and being committed to the communities it operates.

OUR CODE OF ETHICS

At all times we shall:
• Abide to the laws of the country, regulations and policy directives;
• Comply with the code of conduct of all professional and industrial bodies
to which we and our staff belong;
• Respect each other and avoid any form of discrimination:
• Be responsible in protecting of our customer information;
• Use Karotex Africa Limited assets and resources with great care-and
responsibility (including time)
• Market our products and services honestly and charge the agreed fee, or
where no fee was agreed, a fair fee;
• Not attempt to advance our personal interests at the expense of our
company or our customers
• Not partake in any action(s) or scheme(s) that cannot withstand public
disclosure, anything that would be detrimental to the company.

HUMAN RESOURCES

Central to the Company’s continued growth and success is the belief that people
are the Cornerstone for all developments. For this, the company strives to
develop and retain a Strong and dedicated workforce.
Employees are encouraged to develop a sense of ownership of the company and
its Success. We also conduct an in-house training for its staff.

QUALITY POLICY

We earn our Customer loyalty by providing services and interactions of the
highest quality and greater value. We achieve this by
• Ensuring that our services comply with the applicable standards
• That we maintain and continually improve our business management
process to conform with the ever evolving standards and customer needs
in the market.
• To continually monitor and improve customer’s total experience.
• To establish quality requirements for suppliers, partners and contractors
and to hold them accountable.

SAFETY POLICY

At Karotex Africa Limited , we are committed to safety above all else, and this
commitment is central to everything we do. Our proactive approach creates
value for our clients and safeguards our most important asset: our employees
and clients. Our entire team is dedicated to maintaining a safety-focused and
environmentally sound business environment; our safety culture is promoted by
each member of our team through planning, implementing and evaluating
safety procedures on a daily basis.
Our safety program is proactive and action-oriented; everyone in all levels of
management is involved in making a zero-incident workplace a reality. We use
daily pre-task planning sessions, ongoing safety inspections, weekly safety
meetings, safety seminars, special equipment training, safety manual reviews
and email updates to assist in attaining our goal of zero incidents